What makes us different?

A proven industry leader, Diane has worked with some of the world’s leading brands for over three decades. Give her a challenge and she’ll give you both a smile and a solution that drives double-digit growth. Known for her high-energy, hands-on approach and deep client relationships, Diane leaves no part of your business to chance—or to the less experienced. Instead, she conducts every facet of an engagement with both detailed precision and an unflappable positive attitude.

An entrepreneur at heart, Mark founded his first company in college. In 1982, he began what later became The Brand Consultancy, and his passion for marrying brand to business strategy has helped to drive the company forward for three decades. Known for his strategic thinking and business acumen, he also has a reputation as an accomplished cook and sailor.

Jen began her career as an Olympic-level gymnast. When an injury forced her to quit, she flipped over to brand research, which she’s been conducting for several decades. Jen loves asking questions: What’s important to your success? What makes people tick? How do customers make decisions? Inspired by answers, Jen unveils insights that drive both business results and cries of “Jen, you’re a nerd.” She doesn't mind. She has a degree in neurobiology to prove it.

Andrew’s design leadership is driven by passion and purpose. With over two decades of international experience, Andrew brings a thoughtful approach to creativity. No matter the sector—supermarkets, sports, silicone—Andrew begins every brand journey with a powerful tool: listening. Open minded and never one sided, Andrew is deeply invested in his work, his team members, and his clients’ success. By inspiring connections between brands and people, he creates impressions that are felt and therefore, never forgotten.

Global brand platforms, international advertising campaigns, and vision statements of Fortune 500 companies all have one thing in common: Chantal’s writing. With a creative career that has taken her to several countries, Chantal’s strategic storytelling has helped hundreds of brands think beyond the borders of possibility. No matter the assignment—brand voice development, messaging, integrated marketing campaign—Chantal’s solution will aim to both drive change and inspire a smile.

A seasoned marketing professional with over 25 years of expertise in building global brands, Kelly is a firm believer that success in marketing begins with a profound understanding of the customer, which includes a relentless pursuit of insights into their behaviors, attitudes and preferences. Whether leading marketing initiatives for industry giants or steering the ship for a nimble start-up, Kelly brings a passion for connecting great strategy with compelling creativity.